Gathering Customer Solutions


Interactive customer engagement

 that feels natural



We reach customers where they want to be reached


Beguided® is a technology company that provides enterprise solutions to customer engagement. Our products incorporate new technology and deliver interactive, personalized service through an avatar. For consumers, our products are a private communication channel that can understand and interact while solving their problem.  Our avatars are multilingual and understand consumer problems in real time to help resolve issues within a few seconds. 

Our design is simple: provide a private communication tool to each consumer which allows them to interact online and be understood by virtual representatives. 

Beguided has several products which constitute a complete suite of services that handle billing & payments, new services or sign ups, technical services, customer service and follow up, or outbound marketing efforts. Beguided's technology and its uses are only limited by the imagination.


Learn about our Products






How does the technology work?



avatar-driven payment portals


  • Fully customized payment channel

  • 2- way fully automated chat with an Avatar

    throughout a payment portal experience

  • personalized options to each customer

  • integrates with push notification systems

                    -(SMS) text

                    -Email services 




customer service chat

  • Artificial Intelligence systems that combine different technologies

  • API connections to (MIS) and customer information systems

  • Designed to learn from and understand customers



conversational AI on the phone

  • Patent Pending technology that allows our AI to understand better

  • Automate any phone call experience for your customers

  • Manage any customer needs, freely understand speech and voice inflection