“We had customers on the phone everyday who were waiting in a queue, money in hand, getting frustrated every second. Until we added Avapay.”
— BOB OSSE, manager of Credit risk
CENTURYLINK
“With Kylie, we're able to decrease response time, reduce the amount of overtime put in by our agents, and ultimately deflecting a large number of our tier 1 tickets. If Kylie was taken away, we would take a huge blow to our business operations.”